Warranty

The Pūrleve hygienic door handle is guaranteed for a period of 1 year against defects in parts and workmanship. Xela Innovations, llc will either repair or replace the unit or its defective parts, at our option, free of charge.

PLEASE: DO NOT RETURN THE HANDLE BEFORE CONTACTING CUSTOMER SERVICE. When you call, have ready the purchase date of the unit, product number and serial Number (located on sticker inside of unit). Damage resulting from misuse, abuse, accident or batteries is not covered by this warranty. Warranty applies only when refills manufactured by Pūrleve are used. For on-line registration or information on the 5 – year warranty, please go to: www.purleve.com/support.

Complete and return the attached warranty registration card immediately to ensure warranty protection. If more convenient, you can also complete the on-line warranty card located at: www.purleve.com/support.. In the event of a failure, telephone customer service at 1.877.PURLEVE to report the nature of the failure and to obtain warranty enforcement instructions.

Pūrleve warranty card (pdf) learn more>

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1001 Push - Pull Unit
1002 Lock Unit
1003 Latch Unit

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1 in 3 people do NOT wash their hands after using the restroom
66% of patrons say unclean conditions leave a bad impression of a public restroom
It takes on 100 bacteria to infect a person
Only 40% of the hand washing in hospitals is compliant
Every time a toilet is flushed, up to 10,000 bacteria and viruses are made airborne
Germs on fingertips double after using the restroom
Germs in human waste can pass through up to 10 sheets of toilet paper
Within one hour, 1,000 bacteria on a door handle multiply to 16,000
Over 80% of infections illnesses are transmitted by touch